How long does it take for the NCAA Eligibility Center to receive my transcript?
This depends on how your transcript was sent. The fastest way for domestic students to submit their transcripts is by having your high school counselor use the direct upload feature on the High School Portal. By doing this, your transcript will show as being received same day, usually within 30 minutes.
- Are you an international student? Click here to learn how international students can submit their transcripts.
The following outlines the time needed for your transcript to be added to and shown within your account, based on the submission method:
- Sent by U.S. mail: Up to three weeks, depending on the speed of the U.S. Postal Service and allowing for processing time once it arrives at the NCAA Eligibility Center.
- Sent through an overnight delivery service: 2-3 business days from the date of receipt, due to the processing time required once it arrives at the NCAA Eligibility Center.
- Sent through an approved e-transcript provider: Within 3-4 business days of receipt.
- Sent via email: Allow 2-3 days from the date of receipt for processing time once NCAA Eligibility Center receives the email.
Please note the following when submitting your documents:
- Apple’s high-resolution attachment extension is NOT supported by our system. Best practice is PDF format.
- The NCAA cannot return submitted documents.
Have additional questions?
- Domestic students can contact us at ec-processing@ncaa.org or at 877-262-1492, Monday-Friday, 9-5 p.m. Eastern time.
- International students should submit their questions via the International Contact Form.
