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Privacy Policy

Introduction

The Hockey Resource is committed to protecting and keeping private our members’ and members’ companies’ personal information. Our Privacy Policy sets out principles on the collection, protection, use and disclosure of personal information. All representatives are required to comply with the Privacy Policy in the execution of their daily activities.

Personal Information is collected by The Hockey Resource and its representatives for the purposes of:

  1. communicating with you
  2. servicing your ongoing membership services
  3. analyzing business results, compiling statistics, performing administrative tasks such as accounting and information system activities and conducting marketing and underwriting research and modelling
  4. reporting to regulatory or industry entities
  5. providing you with information on our products and services
  6. training employees – monitoring for quality assurance
  7. acting as required or authorized by law

At The Hockey Resource, we identify to our customers the rationale for collecting personal information at or prior to its actual collection.  Our customers, in turn, must expressly consent to its collection, or their actions may imply consent.  We promise to ensure that the personal information collected on our customers is only used for the purpose for which it was initially intended.

We take our commitment to protecting personal information seriously. For more information

Privacy in Canada

Federal Legislation: Personal Information Protection and Electronic Documents Act

The Personal Information Protection and Electronic Documents Act (PIPEDA) sets standards and regulations for the collection, use, and disclosure of personal information by private-sector organizations.

This law impacts how private corporations, federal agencies, not-for-profit organizations, and associations handle personal information.  At the same time, it establishes a code of practices to ensure Canadians’ personal information is handled respectfully and privately.

Provincial Legislation

The province of Quebec was the first jurisdiction in North America to enact comprehensive personal information protection legislation for the private sector.   An Act respecting the Protection of Personal Information in the Private Sector sets out fair information practices for businesses operating in Quebec.

The provinces of Alberta and British Columbia enacted their own privacy laws, the Personal Information Protection Act of British Columbia and the Personal Information Protection Act of Alberta, on January 1, 2004.

As other provinces enact similar legislation, organizations conducting commercial activity within a province will be subject to the provisions of their provincial laws rather than PIPEDA.  However, PIPEDA will continue to regulate cross-border, inter-provincial and international trade and commerce.

Definition of Personal Information

“Personal Information” is defined as information about an identifiable individual but does not include the name, title business address or telephone number of an employee of an organization. This comprehensive definition may encompass most types of information held, such as race, medical, criminal, employment and financial history. The legislation only applies to information collected, used or disclosed during commercial activities.

However, Personal Information does not include specific prescribed sources of public information, such as:

  • Personal Information consisting of the name, address and telephone number of a member that appears in a telephone directory that is available to the public, where the subscriber can refuse to have the Personal Information appear in the directory;
  • Personal Information, including the name, title, address and telephone number of the individual that appears in a professional or business directory, listing or notice, that is available to the public, where the collection, use and disclosure of the Personal Information relates directly to the purpose for which the information appears in the directory, listing or notice;
  • Personal Information that appears in a registry collected under statutory authority and to which a right of public access is authorized by law, where the collection, use and disclosure of the Personal Information relate directly to the purpose for which the information appears in the registry;
  • Personal Information that appears in a record or document of a judicial or quasi-judicial body that is available to the public, where the collection and disclosure of the Personal Information relates directly to the purpose for which the information appears in the record or document; and
  • Personal Information in a publication, including a magazine, book or newspaper, in printed or electronic form, is available to the public where the individual has provided the information.

The Hockey Resource Privacy Policy:

The objective of our Privacy Policy is to ensure the protection of ESG customers’ Personal Information. This includes Personal Information residing within ESG and Personal Information provided to other third parties in commercial activities. To attain this goal, The Hockey Resource complies with the following principles:

  • The Hockey Resource is responsible for Personal Information under its possession, custody, or control, and a designated Privacy Officer is accountable for ESG’s compliance with the Privacy Policy and Procedures. [Principle One]
  • The Hockey Resource shall inform individuals of the purposes for which Personal Information is collected at or before the time the information is collected. [Principle Two]
  • The Hockey Resource requires the knowledge and consent of the individual for the collection, use, or disclosure of Personal Information, except in certain circumstances where consent is not required. [Principle Three]
  • The Hockey Resourceshall only collects Personal Information necessary for the identified purposes, which shall be collected fairly and legally. [Principle Four]
  • The Hockey Resource shall not use or disclose Personal Information for purposes other than those for which it was collected, except with the individual’s consent or as required or permitted by law. ESG shall only retain Personal Information as long as necessary to fulfill such purposes. [Principle Five]
  • The Hockey Resource shall ensure that Personal Information is as accurate, complete, and up-to-date as is deemed necessary for the purposes for which it is to be used. [Principle Six]
  • The Hockey Resource shall protect personal information by establishing and operating security safeguards appropriate to sensitive information and preventing any unauthorized activity related to the information. [Principle Seven]
  • Upon receipt of a written request, the Hockey Resource shall make available to individuals specific information about its policies and practices relating to the management of Personal Information and its complaints handling process. [Principle Eight]
  • Upon receiving a written request from individuals, the Hockey Resource shall inform them of the existence, use, and disclosure of any Personal Information about them, and they shall be given access to such information except as may be limited by law. The Hockey Resource shall amend Personal Information as deemed appropriate to ensure continued accuracy. [Principle Nine]
  • The Hockey Resource shall provide a means for individuals to challenge compliance with the above with ESG’s Privacy Officer. [Principle Ten]

Updates to our Policy

The Hockey Resource is always considering opportunities to improve or update communication with its customers, streamline its business, and always comply with the law. As a result, our Privacy Policy is not necessarily a static document. ESG, therefore, reserves the right to alter the Privacy Policy from time to time. Such changes will be effective 10 days following the posting of the change on this website.

Date policy posted: May 15, 2020